From the IOS App, please download Granstream Wave. This is a free app. Once downloaded (blue icon) please follow the instructions below;

1-Go to Settings (Bottom Right Corner) > Account Settings

2-Click on + (top right corner).

3-Click on SIP Account

4- type the Account Settings as below;

Extension 100

Account name:           {Enter your extension number}

Sip server:        

SIP user ID:                {Enter account id provided to you}

SIP Auth. ID:              {Enter account id provided to you}

Password:                  {Enter password provided to you}

Voicemail USERID:    leave blank

Display Name:           {Enter your extension number}

5- You should be able too see a green dot next the account that has been created indicating that the Account has been activated. (As Shown)


    6-Go to Settings (bottom Right Corner)> Advance Settings >Network Settings

       Make sure that WiFi only is turned OFF(As Shown)

Please be aware, all passwords and usernames are case sensitive.

Please also keep all information safe as it is very sensitive.